Joy Thomas, 76, left, and her son Kevin Thomas, of Rocklin, recall the threatening letters and calls they received after Joy Thomas suffered a fall last year and was taken by ambulance to Sutter Roseville Medical Center. Joy Thomas had insurance, but her son said collection agents still threatened them over bills totaling less than $1,000. Thomas and his mother eventually sued NCO Financial Services and reached a confidential settlement.
Joy Thomas, 76, left, and her son Kevin Thomas, of Rocklin, recall the threatening letters and calls they received after Joy Thomas suffered a fall last year and was taken by ambulance to Sutter Roseville Medical Center. Joy Thomas had insurance, but her son said collection agents still threatened them over bills totaling less than $1,000. Thomas and his mother eventually sued NCO Financial Services and reached a confidential settlement.
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